Frequently Asked Questions

How does one pay for your service?

Which credit cards do you accept?

We accept Visa, Mastercard, Discover,American Express, and bank debit cards.

Tagged: patient transportation, non emergency ambulance, long distance ambulance transport, paying for medical transport, nonemergency medical transport

Is there a way that my 4 siblings and I can split the cost of this transport for my dad?

Absolutely. We can split payments between family members, and then send a paid invoice to each of you for your records. In addition, we can accept partial payment by credit card and the balance by personal check.

What other forms of payment do you accept? Will you bill me for the balance?

In addition to most major credit cards, we also accept personal checks and cash. We do not bill for transportation. All payment is expected at the time of service.

Tagged: stretcher transport, medical transportation, non emergency medical transport, ambulance transport, nursing home transportation

The MEDICARE office said that they will cover medically necessary transportation, but my brother must be moved otherwise there is no one to care for him.

Medicare will not cover long distance non-emergency medical transport. They view this type of move as a move of convenience. Even though it is imperative that your brother be close to you…the only family who can care for him, Medicare sees that you are bypassing hundreds of “appropriate facilities” along the way and considers your move as a “move of convenience”, not an emergency. In addition to that, if a patient can safely travel by any other means than an emergency ambulance, Medicare does not view the transport as a medically necessary emergency transfer. Hiring an ambulance to make the transfer will not result in Medicare considering the transport unless something is being performed in the back of that ambulance that could not be performed in a lesser equipped vehicle. If a patient is transported in an emergency ambulance for a justifiable reason, the ambulance must tranport to the closest appropriate medical facility for Medicare to consider reimbursement.

Tagged: medicare ambulance reimbursement, long distance non emergency transport, cross country medicare transport

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