The Medicare office said that they only cover medically necessary transportation and this doesn’t qualify. But, my brother must be moved otherwise there is no one to care for him.

Medicare will not cover long distance non-emergency medical transport. They view this type of move as a move of convenience. Even though it is imperative that your brother be close to you…the only family who can care for him, Medicare sees that you are bypassing hundreds of “appropriate facilities” along the way and considers your move as a “move of convenience”, not an emergency. In addition to that, if a patient can safely travel by any other means than an emergency ambulance, Medicare does not view the transport as a medically necessary emergency transfer. Hiring an ambulance to make the transfer will not result in Medicare considering the transport unless something is being performed in the back of that ambulance that could not be performed in a lesser equipped vehicle. If a patient is transported in an emergency ambulance for a justifiable reason, the ambulance must tranport to the closest appropriate medical facility for Medicare to consider reimbursement.

What information do I need to give you in order to receive a quoted price for transportation?

All that we need is the City and State (or zip codes)of the two locations. We also need a contact name and a phone number as well as an email address. If you request a quote through our website, you may specify that you prefer that we respond via email or phone. It helps to have a picture of what is going on with the patient too, although it won’t affect the quoted price whatsoever.

Do you charge a base rate plus mileage for all of your transports?

No. Transports across state lines and across the country are figured per transport. Usually, the further you travel, the less the cost becomes per mile. When figuring a quote for you, many factors are used to determine your price including current fuel rates and tolls within a specific region, and payroll.

Local transports within our home base operating area(under 65 miles/appointments,etc…) usually have flat rates that we charge so our repeat clients know in advance what the cost will be.

What is the difference in your vehicles and the Sprinter Van and Campers that I have seen other medical transportation services use on the internet?

Our medical transport vans are the result of a couple of trial runs with different vehicles over the years. We began with Chrysler Town and Country Minivans. They were the smoothest because of their passenger vehicle suspension, but there was very little room to move around in them. 
The Dodge/Mercedes Sprinter vans we purchased one year, were by far the most uncomfortable, we handed them back within a year! The Sprinters are “work horses”, and ideal for delivery trucks, package transport, auto part companies, etc.. But the stiff, noisy ride, industrial type ride is worse then an ambulance, and not appropriate for a patient on a stretcher if the goal is comfort.

The Econoline vans that we use, are the result of all that we have learned since our inception in 1997. We purchase them completely stripped from the factory, and then have them built to our exact specifications based on continuous feedback from patients, family members and our crews that travel on them daily. We go the extra step by adding Billstein shocks and swaybars,which further ensures the smoothest ride possible.

Managed Medical Transport Turns 22 Years Old!

From our very first call 22 years ago to the ones coming in today, I am continually humbled as people place their most precious treasures, their family members, in our care. As the number of years in business stack up, it becomes easier to gain the confidence of prospective customers who understand that we must be doing something right to have managed the hurdles, pot holes, and economic roller coasters of our time. Increasing operating costs and the never ending stream of those entering (and then quickly exiting) this industry hoping to get rich quick, have been some of the obstacles confronting us. Yet, through it all, we continue to thrive.

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Celebrating our 22nd Year-And Always Remembering the Back Story

The year was 1997. Princess Diana died in a car crash, Mother Teresa died in Calcutta, Microsoft became the world’s most valuable company at $261 billion dollars, and Managed Medical Transport (MMT) transported its first patient from Erlanger Medical Center in Chattanooga, TN to a residence about 9 miles away. The patient paid $55 for that ride, forfeiting the alternative $850 ambulance transport that was offered to him first by hospital social workers. We were two paramedics on a non-emergency van with our business lines forwarded to the bulky cell phone in my purse, the newest technology of the day. Our biggest expense was vehicle insurance, and full time day care for two children, both under 4 years old.

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MMT Transitions to the large Transit Vans

Welcoming our first Transit to our fleet. When Ford decided to discontinue making the Econoline vans, we had to reevaluate our next move. Over the years, we have tried them all. The Mercedes Sprinters were by far the worst for comfort and reliability.(yes, we were surprised too!) 
The Town and Country minivans were smooth rides, but too limited on space for long distance transports. Seems we always returned to the Ford vans. Hoping that the Transits will be the work horses that the Econolines were.
We have the inside built out like a limo (minus the bar) with our forward facing stretchers, a larger, enhanced surround sound music and TV system and USB ports throughout. *Our philosophy is this: If you must transfer cross country with a chronic medical condition or a terminal illness, you should travel in comfort! *