Can two patients ride together in the same van?

No, we can accommodate one non ambulatory patient at a time. There is room for one additional person to ride along however, as long as the rider is independent and able to take care of themselves.

Understanding Shared Transportation Needs

When it comes to non-emergency medical transportation, accommodating the needs of each patient is our top priority. While our policy limits the number of non-ambulatory patients to one per van for safety and comfort reasons, we understand that many patients may want to travel with a companion. This is why we allow one independent rider to accompany the patient, provided they can manage their own needs without assistance during the journey. This arrangement ensures that the primary patient’s requirements are met while also offering them the comfort of having someone they trust by their side.

Benefits of Traveling with a Companion

Having a companion during transportation can significantly enhance the patient experience. Companions can offer emotional support, help with navigation, and ensure that the patient feels more at ease during the ride. For many patients, especially those who are anxious about medical appointments or procedures, the presence of a familiar face can make all the difference. Additionally, companions can assist with the logistics of the appointment, such as checking in or providing assistance during the visit, making the overall process smoother for everyone involved.

Safety and Comfort First

At Managed Medical Transport, Inc., safety is paramount. Our vehicles are equipped to handle the unique needs of non-ambulatory patients, and we adhere strictly to regulations to ensure a secure environment. By limiting the number of non-ambulatory patients in each van, we can provide a more comfortable ride and ensure that each patient receives the attention they need. If you have any concerns regarding the transportation of multiple patients or specific needs, our customer service team is always available to discuss options and clarify any questions.

What time do you close?

MMT operates 24 hours a day, 7 days a week including holidays. We accept incoming calls through our dispatch center during normal office hours.

Customers who contract with us and patients who are being transported after hours are given the numbers for our after-hours dispatch.

Understanding Our 24/7 Operations

At Managed Medical Transport, Inc., we pride ourselves on providing reliable and efficient transportation services around the clock. Our commitment to 24/7 operations means that no matter the time, our team is always ready to assist you. Whether it’s a routine medical appointment or an urgent transfer, you can count on us to be there when you need us the most. Our dispatch team is well-trained and equipped to handle all types of transportation needs, ensuring timely and safe journeys for our patients.

How to Contact Us After Hours

If you have questions or need assistance outside of normal office hours, it’s important to know how to reach us. Customers who have contracted our services will receive a dedicated after-hours dispatch number, allowing for direct communication at any time. This ensures that you can access our services seamlessly, even during late-night emergencies or early morning requests. We strive to keep our lines of communication open, so please don’t hesitate to reach out whenever necessary.

Service Areas and Accessibility

Our extensive coverage area spans across multiple states, ensuring that we can meet the needs of a diverse client base. Whether you are located in urban centers or rural communities, Managed Medical Transport, Inc. is dedicated to providing you with access to essential medical services. Our fleet is equipped to handle a variety of transport requirements, including wheelchair accessibility and non-emergency medical transport. We are committed to ensuring that all patients receive the care and attention they deserve, regardless of their location or time of day.

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