Can you fulfill my unusual request?

We’ll be delighted to talk to you about any specific requests that would make your loved one more comfortable during the ride. Here are some examples of requests we’ve had in the past and our response to each.

  1. We would like my dad to have all of the Andy Griffith Show episodes to watch from 1968, season 8.
    Our response: Any special snacks to go along with that? (Thank you Amazon.com)
  2. Special diet? No, not really, but my sister loves Godiva chocolates. Hasn’t had them since she’s been in that nursing home.
    Our response: Dark chocolate or milk chocolate? We’ll have them waiting on her.
  3. My mom must have a glass of wine with her meals, even on the road. They accommodated her at the rehab center, what about you?
    Our response: Open container laws in many states prohibit us from serving alcohol, even to a 97 year old patient with her meals. However, we make frequent stops along the way and when we do, wine will be served.
  4. You know, if my dad could hear music from the Big Band Era, the 21 hour transport would be so much easier for him.
    Our response: We will make him his own CD and have it waiting on him. Any specific requests?
Read more Can you fulfill my unusual request?

Is my relative’s condition too serious for you to accommodate?

A quick medical inquiry over the phone will determine if there is anything going on with the patient that is outside of the scope of our care. If the person initiating the call is not clear about all of the patients needs, we will contact the medical facility for them to be sure. Most patients who have been discharged from a hospital or cleared by their physician to be transported out of state, are stable enough to travel with MMT.

When considering medical transportation for your relative, it’s essential to provide as much information as possible about their current condition. This includes any recent diagnoses, medications they are taking, and any specific medical equipment they may require during transport. Our trained staff is well-versed in evaluating diverse medical conditions and will guide you through the process of determining whether our services are appropriate for your loved one.

In addition to assessing the patient’s physical needs, we also understand that emotional support plays a crucial role in the transportation process. Many patients may feel anxious about traveling, especially if they have experienced a recent medical event. Our compassionate team is dedicated to ensuring a comfortable experience, addressing both the medical and emotional aspects of travel. We can also accommodate family members who wish to accompany the patient, providing additional reassurance during the journey.

What to Expect During the Evaluation Process

During your initial call, our representatives will ask specific questions to assess your relative’s condition. This may include inquiries about their ability to sit up, any mobility issues, and whether they require oxygen or other medical devices. If the patient’s condition necessitates it, we will coordinate with their healthcare providers to ensure a seamless transition. Our goal is to create a safe environment tailored to the unique needs of each patient.

If you have any doubts or concerns about whether our services can accommodate your relative, we encourage you to reach out. Our team is here to help clarify any uncertainties and provide the necessary support to make informed decisions about medical transportation. Remember, your loved one’s safety and comfort are our top priorities.

Read more Is my relative’s condition too serious for you to accommodate?