Can you fulfill my unusual request?

We’ll be delighted to talk to you about any specific requests that would make your loved one more comfortable during the ride. Here are some examples of requests we’ve had in the past and our response to each.

We would like my dad to have all of the Andy Griffith Show episodes to watch from 1968, season 8.
Our response: Any special snacks to go along with that? (Thank you Amazon.com)
Special diet? No, not really, but my sister loves Godiva chocolates. Hasn’t had them since she’s been in that nursing home.
Our response: Dark chocolate or milk chocolate? We’ll have them waiting on her.
My mom must have a glass of wine with her meals, even on the road. They accommodated her at the rehab center, what about you?
Our response: Open container laws in many states prohibit us from serving alcohol, even to a 97 year old patient with her meals. However, we make frequent stops along the way and when we do, wine will be served.
You know, if my dad could hear music from the Big Band Era, the 21 hour transport would be so much easier for him.
Our response: We will make him his own CD and have it waiting on him. Any specific requests?

Can I travel with the patient?

Yes. We have room for one additional person to ride along with the patient if they wish. They will ride in a leather captains chair that reclines, right next to the patient. There is never any extra charge for this. The only exceptions are if the rider is also a patient that needs care, or if the transport exceeds the duration that requires we add an additional driver. That would take up the extra seat leaving no extra room for a passenger.

Benefits of Traveling with a Patient

Traveling with a patient can provide significant emotional support during what may be a stressful experience. Having a trusted companion by their side can help alleviate anxiety and make the journey more comfortable for the patient. Additionally, the accompanying person can assist with communication, ensuring that any specific needs or concerns are conveyed to our staff. This collaborative effort not only enhances the patient’s experience but also helps to create a more relaxed atmosphere during the transport.

Safety Measures for Passengers

At Managed Medical Transport, Inc., we prioritize the safety of both patients and accompanying passengers. Our vehicles are equipped with safety features to ensure a secure ride. The leather captain’s chair is designed for comfort but also includes safety restraints to keep passengers secure during transit. We encourage all passengers to wear seat belts at all times, as safety is our utmost priority. Furthermore, our drivers are trained to handle various situations, providing peace of mind to both patients and their companions.

Planning Your Trip

When planning a trip with a patient, it’s important to communicate any special needs or accommodations in advance. This allows us to prepare accordingly and ensure a smooth journey. Consider discussing the patient’s preferences, such as preferred stops or the need for any medical equipment during the ride. Our team is dedicated to providing a tailored experience, and we welcome any questions or special requests you may have to enhance your travel experience with us.

What types of payment do you accept?

We accept most major credit cards including Visa, MasterCard, Discover, American Express, as well as personal checks, cash, bank wire and bank debit cards. We DO NOT charge you a fee to pay us by credit card, it’s an expense that we absorb. The quote that we provide you, is the actual, bottom line price as long as the cities or states don’t change from the original quote.

Flexible Payment Options

At Managed Medical Transport, Inc., we understand that flexibility in payment methods can greatly enhance your experience. In addition to the major credit cards and cash options we’ve mentioned, we also offer the ability to set up payment plans for our services. This can be particularly useful for clients who require ongoing transportation services. By discussing your specific needs with our customer service team, we can tailor a payment plan that suits your budget while ensuring uninterrupted access to our reliable transport services.

Insurance Acceptance

We are committed to making our services accessible, which includes working with various insurance providers. Many of our clients find that their insurance plans cover a portion of their medical transport costs. If you have insurance, we recommend that you contact us to verify if your plan is accepted and what documentation may be required. Our team is here to assist you through the process and answer any questions regarding insurance claims and reimbursements.

Transparent Pricing

Transparency is a cornerstone of our business model. When you receive a quote from us, it includes all potential charges, ensuring that you won’t encounter hidden fees. We believe that clear communication about pricing helps build trust and allows you to make informed decisions regarding your transport needs. If your situation changes, such as adjustments in pickup or drop-off locations, we will provide a revised quote upfront, keeping you fully informed every step of the way.

Additional Payment Considerations

For those who may have special circumstances, such as elderly clients or individuals with disabilities, we are open to discussing alternative payment methods that may better suit their needs. Our goal is to provide a seamless experience, so please don’t hesitate to reach out to our customer service team for assistance. We are here to help ensure that your payment process is as smooth and straightforward as possible.

long distance ambulance transport