What are 5 unusual requests that you’ve had from a family or patient?

5 unusual requests from our customers and our responses to each.

1. We would like my dad to have all of the Andy Griffith Show episodes to watch from 1968, season 8.
Our response: Any special snacks to go along with that? (Thank you Amazon.com)

2. There won’t be anyone else riding along with my mom, just Tiger. Oh, Tiger? That ‘s mama’s cat, but she rides in a carrier.
Our response: What kind of kitty treats does Tiger like?

3. Special diet? No, not really, but my sister loves Godiva chocolates. Hasn’t had them since she’s been in that nursing home.
Our response: Dark chocolate or milk chocolate? We’ll have them waiting on her.

4. My mom must have a glass of wine with her meals, even on the road. They accommodated her at the rehab center, what about you?
Our response: Open container laws in many states prohibit us from serving alcohol, even to a 97 year old patient with her meals. However, we
make frequent stops along the way and when we do, wine will be served.

5. You know, if my dad could hear music from the Big Band Era, the 21 hour transport would be so much easier for him.
Our response: We will make him his own CD and have it waiting on him. Any specific requests?

My sister is in great shape except that she is incontinent and wears diapers. Because of this, Im not comfortable taking her in my car on such a long trip across country. Can your staff accommodate her needs?

Yes. We change diapers, accommodate feeding tubes, continue oxygen, empty foley catheter bags, maintain eating schedules and help insure that the patient stays on their medication schedule. For patients with restrictive diets (pureed, soft, diabetic,etc..) we help insure that those restrictions are followed as well.

I would like to travel with my husband, who is bedridden. Is this allowed? Is there an extra charge?

It absolutely is allowed! We have room for one additional person to ride along with the patient if they wish. They will ride in a leather captains chair that reclines, right next to the patient. There is never any extra charge for this.