Can you fulfill my unusual request?
We’ll be delighted to talk to you about any specific requests that would make your loved one more comfortable during the ride. Here are some examples of requests we’ve had in the past and our response to each.
What is the difference between using an ambulance service and Managed Medical Transport for long distance medical transportation?
An ambulance is a mobile emergency room. They are well designed and equipped to be the liaison between the world and the hospital when you need specialized, acute care in a hurry. An ambulance isn’t designed for comfort but rather efficiency, critical care, and speed. The cost to operate them is outrageous. In addition, most […]
What are your geographical boundaries for transporting patients?
We are insured to cross state lines with an unlimited travel radius throughout the United States and Canada. We specialize in long distance, cross country trips with a minimum of 300 miles. If your needs are just under that minimum, sometimes it’s a good idea just to get a quote from us anyway. Often, people […]
Is it possible to have at least one female crew member on board?
Yes. The more notice that you can give us, the more likely that we are able to fill this request for the specific date and time that you need. Understanding Your Preferences At Managed Medical Transport, we recognize that comfort and familiarity are paramount, especially for elderly passengers during long-distance transportation. Having a female crew […]
Will Medicaid pay for part or all of the trip?
NO. It’s not our rules, it is theirs. Medicaid, Medicare and most insurance companies will not touch reimbursement for non-emergency long distance transport. They consider it a “move of convenience” and no physicians letter or “medical necessity” letter will change that. This is one of the main reasons why we began our service 27 years […]
How much advance notice do you need to make a transport happen?
We can usually make just about anything happen with 2 to 3 days notice. Sometimes, we are fully booked for more than a week though, our schedule and availability is constantly changing. The best thing to do is to call us once you have a good idea of when you want the transport to happen. […]
What if my relative needs oxygen during the transport?
MMT is able to continue oxygen if the patient is already receiving it, or if they have orders to have it on standby (PRN). We are not able to initiate the use of oxygen without a doctors order however, since it is considered a prescription RX. Understanding Oxygen Needs During Transport When it comes to […]
Is my relative’s condition too serious for you to accommodate?
A quick medical inquiry over the phone will determine if there is anything going on with the patient that is outside of the scope of our care. If the person initiating the call is not clear about all of the patients needs, we will contact the medical facility for them to be sure. Most patients […]
Do you have medical trained personnel in the van during a ride?
Yes. MMT was the first dedicated non-emergency service to insist that our vehicles have medically trained personnel. We’ve had this requirement since our inception in 1997. Our staff have backgrounds as CNA’s, EMT’s, Paramedics, and in various levels of nursing. Because we are not licensed as or functioning as an ambulance, we do not have […]
Can two patients ride together in the same van?
No, we can accommodate one non ambulatory patient at a time. There is room for one additional person to ride along however, as long as the rider is independent and able to take care of themselves. Understanding Shared Transportation Needs When it comes to non-emergency medical transportation, accommodating the needs of each patient is our […]