Can I travel with the patient?
Yes. We have room for one additional person to ride along with the patient if they wish. They will ride in a leather captains chair that reclines, right next to the patient. There is never any extra charge for this. The only exceptions are if the rider is also a patient that needs care, or […]
How can I contact the office after hours?
The people who answer your questions and book transportation at MMT know our business inside and out. They’ve been on the administrative end as well as the patient care and transport end. Those are the individuals that we want you to reach when you call us. They will be able to give you the most […]
I am only able to call after work, when your sales/dispatch lines are closed. What can I do?
The best way to receive a quote or a call back after hours is through our email system. The email requests are sent directly to the on-call supervisor who will respond by email or phone, whichever you prefer. Alternative Communication Options If you find yourself needing urgent assistance but can only reach out after regular […]
What time do you close?
MMT operates 24 hours a day, 7 days a week including holidays. We accept incoming calls through our dispatch center during normal office hours. Customers who contract with us and patients who are being transported after hours are given the numbers for our after-hours dispatch. Understanding Our 24/7 Operations At Managed Medical Transport, Inc., we […]