Managed Medical Transport Turns 27 Years Old!

From our very first call 27 years ago to the ones coming in today, we are continually humbled as people place their most precious treasures, their family members, in our care. As the number of years in business stack up, it becomes easier to gain the confidence of prospective customers who understand that we must be doing something right to have managed the hurdles, pot holes, and economic roller coasters of our time. Increasing operating costs and the never ending stream of those entering (and then quickly exiting) this industry hoping to get rich quick, have been some of the obstacles confronting us. Yet, through it all, we continue to thrive.

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Can you fulfill my unusual request?

We’ll be delighted to talk to you about any specific requests that would make your loved one more comfortable during the ride. Here are some examples of requests we’ve had in the past and our response to each.

  1. We would like my dad to have all of the Andy Griffith Show episodes to watch from 1968, season 8.
    Our response: Any special snacks to go along with that? (Thank you Amazon.com)
  2. Special diet? No, not really, but my sister loves Godiva chocolates. Hasn’t had them since she’s been in that nursing home.
    Our response: Dark chocolate or milk chocolate? We’ll have them waiting on her.
  3. My mom must have a glass of wine with her meals, even on the road. They accommodated her at the rehab center, what about you?
    Our response: Open container laws in many states prohibit us from serving alcohol, even to a 97 year old patient with her meals. However, we make frequent stops along the way and when we do, wine will be served.
  4. You know, if my dad could hear music from the Big Band Era, the 21 hour transport would be so much easier for him.
    Our response: We will make him his own CD and have it waiting on him. Any specific requests?

Is my relative’s condition too serious for you to accommodate?

A quick medical inquiry over the phone will determine if there is anything going on with the patient that is outside of the scope of our care. If the person initiating the call is not clear about all of the patients needs, we will contact the medical facility for them to be sure. Most patients who have been discharged from a hospital or cleared by their physician to be transported out of state, are stable enough to travel with MMT.

Can I pay in installments or will I receive a balance after the trip?

To book a transport and reserve a date, we require a 50% deposit that is fully refundable as long as we are given a 72 hour notice prior to the scheduled pickup time. The 50% balance is due on the business day before the transport. MMT does not bill out or finance transportation. We do, however, take most major credit cards, and allow you to split up the payments on as many as you choose.