What are your geographical boundaries for transporting patients?

Our insurance will not cover our vans once they cross the U.S. Border, including anywhere in Canada or Mexico.

Although we provide patient transport everywhere else in the United States, we have a minimum of 500 miles. If your needs involve a transport just under that minimum, sometimes its a good idea just to get a quote from us anyway. Often, people find when doing their research,that paying our minimum, is still the best option.

There is one exception to our 500 mile minimum. We still operate our original local transport division in our corporate headquarters of Atlanta/Athens, Georgia where we first began in 1997. In that area only, we provide local wheelchair and stretcher transport to and from medical appointments, hospital discharges, etc. with no minimum mileage requirements.

Does the fact that my mom needs oxygen make her too critical for your service?

We are _definitely able _to continue oxygen during transport. Oxygen is considered a prescription drug, so one needs a doctor’s order to initiate it. If the patient is already receiving it, or has orders to use it as needed (PRN), we are able to provide it during transport.

Both of my parents need to make this trip from their home to mine. Dad is the bedridden one, but mom, although ambulatory, needs a lot of assistance and supervision. Can they both ride together?

Yes. One of the beauties of our service is the fact that our personnel have medical backgrounds so they know how to work with patients who are at all levels of the care spectrum. When booking the transport, you’ll let us know a lot of information pertaining to both of their needs and habits and we will insure that they both arrive safely at their destination.